Next Hotel Melbourne Guest Services

Next Hotel Melbourne’s Concierge and Reception teams are available to assist you

in person at our concierge and reception desks, via the phone or by email.

Concierge services are daily from 7am to 11pm and reception services are 24

hours a day.

We are also very pleased to provide you with Next Hotel Melbourne’s very own

Mobile Hotel Assistant.  This service is available 24/7 to help enhance your stay

with us in Melbourne.  This service’s content is provided by our Chief Concierge

James, so you are guaranteed of highest quality information and all at your

fingertips.

You will find helpful information on our hotel along with Melbourne restaurants,

cafes, bars, attractions, shopping, tours, directions and much much more.  To

access the service just start chatting in the app!