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new york


184 Main Street Victoria 8007


      /  Need Assistance?

    Need Assistance?

    Next Hotel Melbourne Guest Services


    Next Hotel Melbourne’s Concierge and Reception teams are available to assist you

    in person at our concierge and reception desks, via the phone or by email.

    Concierge services are daily from 7am to 11pm and reception services are 24

    hours a day.


    We are also very pleased to provide you with Next Hotel Melbourne’s very own

    Mobile Hotel Assistant.  This service is available 24/7 to help enhance your stay

    with us in Melbourne.  This service’s content is provided by our Chief Concierge

    James, so you are guaranteed of highest quality information and all at your



    You will find helpful information on our hotel along with Melbourne restaurants,

    cafes, bars, attractions, shopping, tours, directions and much much more.  To

    access the service just start chatting in the app!