Next Hotel Melbourne Guest Services
Next Hotel Melbourne’s Concierge and Reception teams are available to assist you
in person at our concierge and reception desks, via the phone or by email.
Concierge services are daily from 7am to 11pm and reception services are 24
hours a day.
We are also very pleased to provide you with Next Hotel Melbourne’s very own
Mobile Hotel Assistant. This service is available 24/7 to help enhance your stay
with us in Melbourne. This service’s content is provided by our Chief Concierge
James, so you are guaranteed of highest quality information and all at your
You will find helpful information on our hotel along with Melbourne restaurants,
cafes, bars, attractions, shopping, tours, directions and much much more. To
access the service just start chatting in the app!